Dear Big Thrill Factory Guests,

UPDATE 3/25/20

We want to start off by thanking each and every one of you for your continued support during this time of great uncertainty. That being said, the public officials for the state of Minnesota have asked us to close our facilities in a continuing effort to prevent the spread of COVID-19. In accordance with this initiative, we will be closing both our Minnetonka and Oakdale locations effective immediately.

The state of Minnesota has also stated that we can re-open our business until May 18th. At this time, it is our plan to re-open both locations as promptly as we can after May 18th , unless this date is revised by the Minnesota public officials.

At Big Thrill Factory, the health and safety of you and our staff are of primary importance and when we re-open our doors again, please know that we will continue to provide a safe, inclusive, and respectful environment for all those who visit our facility. We will continue to update you with respect to our planned re-opening via our website and on social media platforms as all of us at Big Thrill Factory look forward to serving you again soon!

Stay healthy!

-The Team at Big Thrill Factory

Dear Big Thrill Factory Guests,

WHILE WE WAIT TO UNDERSTAND WHEN WE WILL BE ABLE TO REOPEN , WE CONTINUE TO GET READY TO WELCOME YOU BACK!

We’ve all been doing our part as a community to help slow the spread of COVID-19. With the guidance of the CDC and our state, we’re looking forward to re-opening our doors and once again celebrating with all of you!  While we wait for a specific date to welcome you back, we wanted to let you know what we’re doing to prepare for your return.

Big Thrill Factory has always been focused on cleanliness and safety.  To prepare we have reviewed our entire operation (ie. reconfiguring individual attractions, cleaning products, capacity constraints, location of sanitizer stations, etc.) in order to create new procedures that will maintain the steps needed to provide a safe and enjoyable experience.

We realize that these required procedures may change but we will continue to work within the recommended guidelines to provide the fun experience you have always enjoyed while maintaining a safe and healthy entertainment experience.  When the state allows us to open our doors and we feel we are ready to provide you the best and safest experience, we at Big Thrill Factory will be here to help you enjoy a safe, healthy and FUN environment when you are ready to return.

Below please find some of our new PlaySafe initiatives (this is a working document that will be updated) so you can review prior to returning to Big Thrill Factory!  

NEW STANDARD TEAM PROCEDURES

All team members will be required to properly and frequently wash their hands.  Depending on their job description they may also be required to wear gloves.

All team members must practice and maintain appropriate physical distancing.

All team members will be provided masks and be required to wear them during their shift as recommended state guidelines.

All team members are to remain home if they are feeling ill.  In addition, temperatures will be tested prior to facility entry and team members will be sent home if they are showing any signs of illness or a fever.  

All team members will have cleaning assignments to assure that all high contact surfaces are continually being cleaned and sanitized.  This is in addition to the cleaning schedules of each attraction.

Increased number of sanitization stations throughout our facilities.

PlaySafe OCCUPANCY AND DISTANCING

Initially, maximum occupancy will be based on our facility space and physical distancing, limited to 100 people or 10% of our rated capacity to allow for PlaySafe station areas.  In addition to reducing our facility capacity, we have adjusted the occupancy on each attraction to assist with proper physical distancing.  Details for each attraction can be found on our website attraction page

ONLINE PLAY PERIOD RESERVATIONS

To maintain this capacity control, we are establishing an online booking system limited to several PlaySafe periods each day.  While we will encourage online booking, we will be able to take walk-in guests if space is available for each individual PlaySafe period.  More details will be provided as we get closer to opening.

By working together, we can make fun happen again! 

Thank You!

Events

Teen Nights

Gather your group! Big Thrill Factory is rolling out all the
stops after dark.

March 14th | 6PM - 8PM

Big Thrill Factory Minnetonka

Pre-Register

Join us!

Axe Throwing League

Leagues start March 17th


Eat, Play & Celebrate!

#1 for fun in North America!

Locally owned. Nationally recognized. The ultimate place to eat, play and celebrate!


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Eat, Play & Celebrate!

Events

Teen Nights

Gather your group! Big Thrill Factory is rolling out all the
stops after dark.

March 14th | 6PM - 8PM

Big Thrill Factory Minnetonka

Pre-Register

Join us!

Axe Throwing League

Leagues start March 17th


Company Events

From team building to meetings and more, Big Thrill Factory blows away the average company picnic! Collaborate and grow as a team - all while having FUN.

Birthday Celebrations

Nobody does birthday parties like Big Thrill Factory! Throw the ultimate birthday bash at the #1 Family Entertainment Center in North America!

Events for Everyone

From small events to big blowouts, we have the food, games and attractions to please everyone on your list.

Live Entertainment

From Paint Nite to magic acts there’s always something exciting happening at Big Thrill Factory.

Games & Attractions

The premier family entertainment destination for go karts, bowling, laser tag, trampolines, games, mini golf and more.

Food & Drink

Bring your appetite. Choose from handmade pizzas, wings, sliders, signature sandwiches, decadent desserts to craft beer and wine selections.

Special Ways to Save

Get a Play Card
Enjoy instant savings, free game play and make every purchase pay off when you register, save, and reload your Play Card. Start earning your way to VIP today!
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Careers

Work Hard. Play Harder.

Big Thrill Factory is looking for smart and talented people that embrace our innovative spirit and enhance our fun, collaborative culture. Here, you will have the opportunity to share your ideas and develop your career with the company voted #1 Family Entertainment Center in North America.

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Locally Owned, Nationally Recognized
#1 Family Entertainment Center in North America - IAAPA
Top Destination for Families, Teens, and Adults - Play Meter Magazine
Best Birthday Venue - Lake Shore Weekly News (SW News Media)
2014 Best Birthday Party Spot - Lake Minnetonka Magazine
2017 Best Place for Kids' Activities - Lake Minnetonka Magazine
2018 Best Place for Kids' Activities - Lake Minnetonka Magazine
2019 Best Place for Kids' Activities - Lake Minnetonka Magazine
2020  Sun Media Readers Choice Best Place for Children's Birthday Party
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