BIRTHDAY TERMS

Please finalize attendance number, food and attraction preferences with Big Thrill Factory Event Planner no later than 5 business days prior to scheduled party. The maximum number of children for a birthday party is 14. A second party package may be purchased for larger groups. 

DEPOSIT

A $75 non-refundable deposit is required to secure the date requested. The remaining balance is due the day of the party. Cash and all major credit cards accepted. Sorry, no checks.  

CANCELLATION POLICY

Parties canceled in advance of 5 days prior to event date may apply deposit toward a rescheduled event within 6 months of originally scheduled party date. Parties canceled 5 days prior to event or less will be charged in full for party package. Amount charged may be used toward rescheduled event within 6 months of originally scheduled party date.

TAXES AND GRATUITY

All sales subject to sales tax. Gratuity for extraordinary service is appreciated but not included. 

DECORATIONS

Party rooms are festively themed however, guests are welcome to bring decorations and may set up once party room is available. Please note: decorations may not be taped or pinned to the walls and must be removed by end of scheduled room time. Piñatas and confetti are not allowed.

FOOD AND DRINK

Food and drinks are provided by Big Thrill Factory Café. No outside food or drink allowed on premises.

CLOSED-TOE SHOES AND SOCKS REQUIRED

It is highly recommended all party-goers wear closed-toe shoes and socks as they are required for several attractions.

WHAT TO EXPECT

WELCOME AND CHECK-IN

Arrive no earlier than 10 minutes prior to party start time. Party-goers are greeted in the front lobby and escorted to bowling lanes or private party room to meet their Party Host. (Party room reserved for 45 minutes)

KIDS' PARTY SCHEDULE

A Party Host will accompany group for duration of the 2-hour party. Parties begin in a party room or at bowling area for 40 minutes of games, food, and a birthday celebration. Host escorts group to Arcade, Celebration Station, Attractions, and Fun Factory. (Open schedule for Extreme Party)

EAT

Guests are treated to a Mega Party Pizza (serves 14), soda, and cupcakes to decorate. The Birthday Song is sung and games played. Reminder, no outside food or drink allowed on premises.

PLAY

Party Host will lead party-goers to experience a variety of fun preselected attractions. Guests use Play Cards at Big Thrill Factory’s Arcade and are invited to visit the Redemption Prize Counter after party ends or during next visit. Party-goers will not be taken to the Redemption Prize Counter as part of the scheduled party. Parent(s) / guardian(s) may do so after the party ends or during next visit. 

CELEBRATE

Birthday guest of honor receives a special token to use at Big Thrill Factory Celebration Station. He or she blows out huge electronic game candles while being serenaded by Big Thrill Factory’s house robot Biggy T.  With a touch of luck, the Birthday lad or lass can win tickets in exchange for prizes at Big Thrill Factory’s Redemption Prize Counter. Additional e-tickets may be purchased by calling the Event Office prior to party to ensure guests receive plenty of goodies to place in souvenir gift backpack.

PICK-UP

After the Birthday energy winds down parents can pick up their party animals at the Kids’ Fun Factory. The 3-level climbing maze has places to jump, multiple slides and areas to shoot foam balls from blasters and cannons. Staff will assist in bringing gifts to vehicles at end of reservation upon request.