PlaySafe Facility Plans


Dear Big Thrill Factory Guests,

Big Thrill Factory has always been focused on cleanliness and safety.  To prepare we have reviewed our entire operation (ie. reconfiguring individual attractions, cleaning products, capacity constraints, location of sanitizer stations, etc.) in order to create new procedures that will maintain the steps needed to provide a safe and enjoyable experience.

We realize that these required procedures may change but we will continue to work within the recommended guidelines to provide the fun experience you have always enjoyed while maintaining a safe and healthy entertainment experience. 

Below please find some of our new PlaySafe initiatives (this is a working document that will be updated) so you can review prior to returning to Big Thrill Factory!  


All team members will be required to properly and frequently wash their hands.  Depending on their job description they may also be required to wear gloves.

All team members must practice and maintain appropriate physical distancing.

All team members will be provided masks and be required to wear them during their shift as recommended state guidelines.

All team members are to remain home if they are feeling ill.  In addition, temperatures will be tested prior to facility entry and team members will be sent home if they are showing any signs of illness or a fever.  

All team members will have cleaning assignments to assure that all high contact surfaces are continually being cleaned and sanitized.  This is in addition to the cleaning schedules of each attraction.

Increased number of sanitizer stations throughout our facilities.


Initially, maximum occupancy will be based on our facility space and physical distancing, limited to 25% of our rated capacity to allow for PlaySafe station areas.  In addition to reducing our facility capacity, we have adjusted the occupancy on each attraction to assist with proper physical distancing.  Details for each attraction can be found on our website attraction page

By working together, we can make fun happen again! 

Thank You!