Privacy Policy

Updated August 10, 2015

Big Thrill Factory respects your concerns about privacy. This Privacy Policy applies to personal information we collect on This Privacy Policy describes the types of personal information we may collect, how we may use the information, with whom we may share it and the choices available to you regarding our use of the information. We also describe the measures we take to safeguard the information and communicate how to contact us about our privacy practices.This Privacy Policy applies to all of the products, services and website offered by Big Thrill Factory. Sometimes, we may post product specific privacy notices or materials to explain our services and products in more detail. If you have any questions about this Privacy Policy, please feel free to contact us via email at

Advertising Cookies & Opt Out

When you are accessing the web through a web browser, we use cookies from Google (and other advertisers) to improve your online experience, including the display of more relevant ads. To opt out of ads based on your interests when signed into Google sites click here. Google also offers a number of options to permanently save your opt-out settings in your browser. In addition, Google allows third party advertisers to serve ads on the Google Display Network. For information on opting out of third party ad servers’ and networks’ cookies simultaneously visit Google Ad Support or

Information We Collect & How We Use It

We may collect the following types of information:Information you provide- When you opt-in to Big Thrill Factory newsletters register your Play Card, we ask you for personal information. We may combine the information you submit with information from other Big Thrill Factory services or third parties in order to provide you with a better experience and to improve the quality of our services. For certain services, we may give you the opportunity to opt out of combining such information.

Cookies. When you visit Big Thrill Factory, we may send one or more cookies to your computer or other device. We use cookies to improve the quality of our service, including for storing user preferences, improving search results and ad selection, and tracking user trends, such as how people search. Big Thrill Factory also uses cookies in its advertising services to help advertisers and publishers serve and manage ads across the web and on Big Thrill Factory's services.

User communications. When you send email or other communications to Big Thrill Factory, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. When you send and receive SMS messages to or from one of our services that provides SMS functionality, we may collect and maintain information associated with those messages, such as the phone number, the wireless carrier associated with the phone number, the content of the message, and the date and time of the transaction. We may use your email address to communicate with you about our services.Affiliated Big Thrill Factory services on other sites – We offer some of our services on or through other web site. Personal information that you provide to those sites may be sent to Big Thrill Factory in order to deliver the service. We process such information under strict NDA terms.

Third Party Applications. Big Thrill Factory may make available third party applications, such as apps or extensions, through its services. The information collected by Big Thrill Factory when you enable a third party application is processed under this Privacy Policy. Information collected by the third party application provider is governed by their privacy policies.

Location data. Big Thrill Factory offers location-enabled services. If you use those services, Big Thrill Factory may receive information about your actual location (such as GPS signals sent by a mobile device) or information that can be used to approximate a location (such as a cell ID).

Other sites. This Privacy Policy applies to Big Thrill Factory’s services only. We do not exercise control over the sites displayed as search results, sites that include Big Thrill Factory applications, products or services, or links from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

In addition to the above, we may use the information we collect to:Provide, maintain, protect, and improve our services (including advertising services) and develop new services.Protect the rights or property of Big Thrill Factory or our users. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.

Children's Privacy

Big Thrill Factory does not seek to collect information about children through its web site and is committed to protecting the privacy of visitors under the age of 18. Big Thrill Factory does not condition a child’s participation in an activity on the disclosure of more personal information than is reasonably necessary to participate in the activity. Parents should supervise the online activities of their children, and consider the use of tools available from online services and software providers that help provide kid-friendly Internet environments.

Updating Personal Information/Data Removal

We offer you certain choices about how we communicate with you and what information we collect from you.  If your personal information changes (such as zip code, phone, email or postal address), or if you no longer desire to be contacted about Big Thrill Factory products and services, you can correct, update or delete/deactivate personal information at any time by emailing Unsubscribe requests may also be submitted via or by clicking “unsubscribe” link found in monthly newsletter.

If you have previously unsubscribed or opted-out through, but are still receiving notices, offers or solicitations relating to Big Thrill Factory, it could be that you initially opted-in to receive information in a manner other than through our web site (such as a collection and drawing of business cards held at a local Big Thrill Factory restaurant in which the winner is contacted by email). If this is the case, your desire to unsubscribe may also need to be communicated to the original "opt-in" source. We will promptly take action to ensure that you are “opted-out” from receiving any further mailing or other information.

Information Sharing

We do not sell or otherwise share personal information about you, except as described in this Privacy Policy. When you post a comment on our web site, third party social network services or blogs, we may publish your name and/or user ID thereon with your comment. We share personal information with third parties who perform services on our behalf based on our instructions. These third parties are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.

We also may disclose information about you (i) if we are required to do so by law, regulation or legal process (such as a court order or subpoena), (ii) in response to requests by government agencies, such as law enforcement authorities, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity. We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation).

Information Security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to Big Thrill Factory employees, contractors and agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.


Big Thrill Factory regularly reviews its compliance with this Privacy Policy. When we receive formal written complaints, it is Big Thrill Factory’s policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Big Thrill Factory and an individual.

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.